My only complaint was not something they could help, we were looking forward to breakfast but due to a kitchen malfunction they didn't have the set up we were told they'd have, however, they still sat out donuts and coffee so that there was something.
At 3 in the morning we had to move our sleeping child and you a different room because we were getting ate up by at best please and at worst bed bugs on top of the room clearly just not being clean and the bed having dried blood on it. The next room we were moved into had hair wrapped around the soap in the bathtub. In the morning I kindly told the housekeeper about the hair in my bathtub and that I also would like a few extra towels so that the three of us could all have a shower for the two night stays. Then I waited 5 hours for the housekeeper to finally come and wipe the hair out of my bathtub. Waited another hour for them to bring me a towel so I could give my son a bath. 2 hours after that I went until the front desk lady I would still like another two towels so that we could all shower in the morning. Her reply was " realistically you only get two towels per room". Every time I needed someone from front desk I had to literally search for about 20 minutes and then deal with very nasty attitudes. Even though I waited 5 hours for a housekeeper will come clean up the hair out of our bathtub I still tipped her. I have been very polite and very understanding. Yet I have got nothing but attitude back. On top of that both rooms that we were in had ashes everywhere and pot stems. I gave a ride to another person staying within the hotel who said he found a dirty syringe underneath his bed! And if you want to watch TV you get the choice of watching a staticky TV with a working remote or watching a normal-looking TV with a broken remote. And do not expect any thing other than basic cable like antenna cable. My son sat in their desk chair which immediately fell apart causing my four year old child to fall backwards and hit his head on the floor barely missing the part of the backrest that is metal. We have had absolutely nothing but issues since we arrived here then I had to deal with terrible attitudes and we can't even get a spare towel for all of our trouble. This is definitely not a safe place and it is not a place that I would recommend at all especially if you have children. The only reason I even gave it one star is because you can trade it on 0 Stars. This place is a lawsuit waiting to happen.
Went here and got the forest room. It was well kept and clean. I did not notice any smells of anything like that that other reviews mentioned. The room was one they had already renovated and the Jacuzzi tub was AMAZING. Sat in it for like an hour using the jets to work out knots in my back and shoulders. The front desk woman was polite, and joked around with us. She apologized for not greeting us as soon as we walked in (less than 30 seconds after we entered, she had been filing something and didn't hear us!)
This place was absolutely disgusting and I have never received worse customer service from a lodging in my entire life. I was driving all day from KS to pick up my son from camp the next day. It started storming and poured and poured for my entire trip. I knew that I would get there late. How late I wasn't sure but very late none the less. I called to let them know my situation. Driving all day in a deluge possibly a good 6 hrs or more off schedule. I was assured that would be no problem. Fast Forward to a little past 3 am. I had to pick up my son at camp in a nearby town between 9 and 11am. I go to check in after witnessing a drunken altercation in the parking lot to be informed that my reservation had been canceled and I had also been charged for the room. I'm envisioning a brand new altercation in the parking lot. I asked if they received my call.
I recommend it if you are looking for a brief getaway, whether it's by yourself or with a partner.
We checked the bed because of previous reviews and found no bugs, the bed so SUPER comfortable though.
Hotel was Clean and they had an Awesome Breakfast!
Where do I start this place is a total nightmare. Date night for mommy and daddy gone totally wrong. Checked in just after 10pm for the Fanta Suite room for the rate of $179 although online priced at $129 paid a $100 deposit as well. Get to the room completely outdated and smelled like mold. Went to run the hot tub and absolutely NO HOT WATER. Called the desk said someone was coming to check. Flipped on the TV while we waited what a joke total static and couldn’t even see anything. Decided we wanted our money back within 20. Was told they do not refund although we were only there 20 min moved us to a different room. The room was actually amazing however again no damn HOT WATER. What is the point of renting hot tub suites with No hot water. After going back n forth with the desk person (she probably didn’t deserve my anger however she choices to work there while bashing the place herself) the owner comes in. Tells us he “bleed” the line and to give in 30 min. So we did still no hot water. So after almost 2 hours messing with this disgusting ran down place finally got our money back but only because we would not just give in and basically demanded our money back. The owner actually hid from my husband so he didn’t have to speak to us directly after promising the hot water would work. Honestly don’t know how this place is in business. As we left the desk chic said we probably weren’t the only ones getting our money back which is odd because she originally told us they don’t give refunds on the weekend only on Mondays because according to her the manager is an ass who won’t answer her phone although the Owner was there the entire time. Like WTH. Do not waste ur time or money on this place. Completely ruined our night and we live over an hour n half away.
When we got there late at night, a last minute decision, the man was super friendly and happy and he made us feel welcomed.
A Big Problem is there is no electric plugs by the beds.. For my CPAP machine, Cell Phone Charger etc. A Big disappointment and very important to me! I had to unplug the TV so I could plug in to charge my phone!!
We had the basics, bed, towels,small fridge, microwave and also a small walk out patio for smokers. We don't smoke but enjoyed the night view!
The other thing disappointing was not enough coffee.. Only 1 pot for breakfast for everyone, though they were not busy, it worked out for us.
Red Carpet Inn Fanta Suites Hotel is a US Lodging based in Greenwood, Indiana. Red Carpet Inn Fanta Suites Hotel is located at 1117 E Main St, Greenwood, IN 46143, USA.
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