Went to find coats today for my four children and I parked on the Macy's entrance side well unfortunately I did not find what I was looking for so I went to the food court to feed the kids came back as the lady was locking the doors. Apparently they close a hour before the entire mall and I was not aware if it. It was 8:04 and the lady was letting people out and I asked if she could let us walk through to get to the door I was literally parked in front of and she said no. Shut the door and started laughing. I was pissed. I said really with four children we have to walk around the entire building to get to our car BC of 4 minutes?? Like seriously and then laugh about it. That's the worst customer service I've ever had anywhere. Mind you its cold outside and dark at this point. Apparently safety was not an issue to this lady that laughed at me and my children. Will never step foot in this store again for the rest of my life.
Came right in and found 5 or 6 dresses my daughter wanted to try on. Most of them from the clearance rack or on sale. Great selection and price.
Stopped by Macy's today and saw they were having a great sale on boots. This close to Christmas and you can guess the place was packed. I was so impressed with Larissa in the shoe department. She was friendly, moved quick, and had the best customer service around. She's an excellent employee. Overall I always have a good experience at this store.
This Macy's is clean. Today the computers are down, they only can take cash and Macy's credit cards. I'm sure it will be fixed soon. I don't like that you can't use coupons today on sale items!
What happened to Customer service? This store is clean, well merchandised and well stocked, yet I rarely get a "Hello, thank you, or good bye." or even eye contact. Perhaps self checkouts are on order.
Macy S is a US Department Store based in Greenwood, Indiana. Macy S is located at 1251 U.S. 31 North, Greenwood Park Mall, Greenwood, IN 46142, USA.
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