Be very careful if you have a procedure done in this facility. The surgical unit which is about 20 ft. away from the doctors office was "out of network" for Anthem, although the doctors visits were covered. If I would have had the procedure done at their northside facility, it would have been covered. Trouble is, my doctor did not do this procedure at the northside facility. Nobody - NOBODY bothered to tell me this in advance, and sent me a bill totaling almost $3,500. They would NOT work with Anthem to reduce the bill. PROCEED WITH CAUTION, PLEASE!!!!!
Front desk was friendly but Dr Bush was horrible
I have had ongoing issues with this office. If I could give zero stars, I would. First off, this office is unprofessional. The nurses and staff are incredibly rude and talk about things at work that should be discussed in a break room. They do not care if you hear their conversations. Also, I was supposed to have a procedure set up. I never got a phone call from the office telling me that this had been set up. The hospital called and said asked if I was ready for the procedure the NEXT DAY! I had to frantically plan what to do with my family and be prepared and take the time off from work. I called their southside office to verify that everything was good to go with my insurance. They said yes, but they would check again. They checked and said I was good to go. The next day, 30 minutes before I was supposed to be picked up and taken to my procedure, the office called and said that my insurance had declined this. Now, I know this has something to do with the insurance as well, but they had verified and said everything was good. Not to mention that 3 months prior, I had a procedure done, that NO ONE CALLED MY INSURANCE to verify was covered. They ended up taking the hit saying that I wouldn't be penalized for their error. This is only one story of many. I have waited in the office for an hour and a half, because of issues. Just recently, I had to go to the ER for a medical issue. The doctor told me that I have "no called/ no showed" 13 appointments. I told him that this was incorrect because I had NEVER missed an appointment, but his office had called me and asked me to change the appointment so that they could "get out early". I don't blame the doctor, because he doesn't know anything that is happening in the office. I blame the office manager and the rude staff. Honestly, this place is a joke.
Forget about this doctor (Robert Prince). He does nothing but talk about how other doctors care has been so horrible for you and believes only he can adequately treat pain. But will not use pain medicines instead opting for expensive steroid injections that have been tried and failed. This is not the kind of doctor you want for your long term care, although their office was nice.
The staff is rude & disrespectful... They get appointment times wrong & they make you wait like ur was your fault... when I had my procedure done the nurse didnt give me my medicine in time so it could kick in & do it's job so it was very painful, the doctor was even aggravated about that. The physicians assistant knows nothing, no matter what you discuss she can't give you any answers, you have to wait for her to go discuss it with the doctor. They very seldom answer their calls & never call back! Good luck
Center For Pain Management is a US Doctor based in Greenwood, Indiana. Center For Pain Management is located at 533 E County Line Rd, Greenwood, IN 46143, USA.
Please contact with Center For Pain Management using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Center For Pain Management opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Doctor in Greenwood