I love my love charm from there. I also bought a solar watch that is only sold exclusively at this store that always keeps time and is waterproof for swimming. The store personnel were very helpful in the selection, educating me about my watch and warranty during this purchase.
The woman and man saw my husband and I walk in. They helped two people that came in after us then decided to finally ask if we wanted to see anything. The woman was very short with me like she wanted to hurry up and get me out of the store. We won't be returning to Zales after their horrible customer service!
Stay away from these scammers brought a wedding ring an it faded they take my ring tell it replaced n 48 hours to find out i won't get til12-28-2017 been calling over an over since last Fri still no answer
Every time I've been to Zales it's been a great experience. Never anything bad to say about them :)
I bought my wife's engagement and wedding ring here along witht he lifetime warranty. Recently a small stone in the band is missing. They will not honor the purchase of the Lifetime warranty because it was not inspected every 6 months though no where in my paperwork given by them mentions that. I have bought watches, rings, ear rings & necklaces here & I guarantee I will not ever again purchase from any Zales because of their shady sales tactics, lies and dishonorable practices to make $$$.
Zales is a US Jewelry Store based in Greenwood, Indiana. Zales is located at 1251 US 31 North, #D-09, Greenwood, IN 46142, USA.
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